We offer three tiers of support to keep your hardware and software running in the event of any technical difficulties.
Our dedicated in-house team of technical experts are on hand to help keep your simulation software, launch monitors and Foresight Sports approved hardware running as seamlessly as possible.
Online / Pay-As-You-Go Support
- Low Service Desk Priority
- Access to the Knowledge Base
- Email support only
-
Phone SupportInitial call only
-
Remote dial-in assistanceCharged at £60 / hour
Premium Support
- Medium Service Desk Priority
- Access to the Knowledge Base
- Email support
- Phone Support
- Remote dial-in assistance
- 5% Discount on non-warranty repairs and on-site service
£180EX VAT
£216 INC VAT
Available
Not sure on how to find your launch monitor serial number? Please visit this article.
Business Critical Support
- High Service Desk Priority
- Access to the Knowledge Base
- Email support
- Phone Support
- Remote dial-in assistance
- 10% Discount on non-warranty repairs and on-site service
- Free UK Shipping on repairs
- Access to a Loan unit 3
£540 EX VAT
£648 IN VAT
Available
Not sure on how to find your launch monitor serial number? Please visit this article.
1: This is an average time and not guaranteed.
2: This is based on the time your device is with us and excludes if your device has to be sent to the manufacture.
3: Loan unit only available in the UK and may differ from the device you own. For more details speak to a member of the Foresight Sports Europe Technical Support team.
Online / PAYG customers will receive free telephone & remote dial-in assistance for the first 30 days after the purchase of a new launch monitor. Please note that this only applies to the original owner. A service fee of £60 (£50 + VAT) per hour, or part thereof, will be levied on all unsupported services offered on Product/s which do not fall under the Premium or Business Critical Support contract options.
